1. Through the enhancement of our R&D innovation system, we continuously improve our independent innovation capabilities in silicon products, silicon part materials and quartz crucible production processes, resulting in numerous scientific and technological achievements. These results have been applied to the production and sales of our silicon parts materials, silicon parts and quartz crucible products.
2. With a development vision of becoming an excellent supplier of global semiconductor industry consumables and related product solutions, we strive to mature our research and development system, quality management system and after-sales service system while adhering to core brand values that prioritize meeting customer needs, beautifying the environment and injecting dreams into society through vitality-infused professional services.
DSTC is well aware of the brand's connotation and the extent of its quality, therefore, while enhancing product quality, it also prioritizes the establishment and enhancement of a service quality system. The silicon semiconductor company consistently upholds a "customer-first" service concept, catering to every customer need and meeting all requirements. By tailoring products according to customers' preferences, the company effectively resolves their issues. Additionally, regular professional training sessions are organized for technical support and after-sales service personnel to enhance their awareness and proficiency in delivering exceptional service.